Terms & Conditions

 Welcome to i Apple

Thank you for using our site Ownership and operation of the site belongs to

  • the company I Apple registered in the Republic of Egypt  Arabic

under license number 800252

Helpful Definitions

  • References to the “Terms” and/or “Agreement,” mean this, these Terms & Conditions as set forth herein.
  • References to “us”, “we”, “our” and/or “the company” mean iapple-eg.com
  • References to “you”, “customers” and/or “users” mean the User of the Website.

You Agree to

By using our Site, you are agreeing to these Terms.

  • Please read them carefully as they constitute the terms and conditions of a legally binding agreement between you and the company.
  • You agree that you are solely responsible for any breach of your obligations under this Terms and for the consequences (including any loss or damage which Site may suffer) of any such breach.
  • Using our Site, even after any change in Terms, you are agreeing to these Terms. If you dont feel comfortable with agreeing to these Terms as they are, please stop using our Site, although we’ll be sorry to see you go.

  • Membership of the Site is not available to persons under the age of 18 years.
  • To register as a member of the Site you have been or will be required to provide certain information and register a username and password for use on this Site.
  • You are responsible for maintaining the confidentiality of, and restricting access to and use of, your account and password, and accept responsibility for all activities that occur under your account and password.
  • You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. requires your agreement during the registration process to send you promotional emails to let you know about any new changes, features or promotional activities added to the Site. If, at any time

Your iApple account

  • Customer is requested to have only one account on the website.
  • In case of creating multiple accounts or using any voucher more than once/ per customer , we have the right to take legal action against the customer.
  • If the customer wants to return his item for changing mind / dislike / no technical reason, he/she will have to pay the pick-up return fees.
  • postal refunds will only stay 14 days as per the new postal office rules.

Prohibited Uses of Our Site

To protect our Site from being misused, we have made some rules that apply to every user equally. These rules have been erected solely to ensure that every iapple-eg.com user enjoys the experience on our Site without interruption. We reserve the right to terminate your use of the Site and/or the Account for violating any of the prohibited uses or for any other reason in our sole and exclusive decision.

You specifically agree not to:

  • Access or attempt to access the Site, or any portion thereof, through any automated means, including but not limited to the use of scripts or web crawlers;
  • Engage in any activity that disrupts or otherwise interferes with the Site (or the servers and networks which are connected to the Site);
  • Duplicate, reproduce, copy, sell, trade or resell the Site for any purpose;
  • Access the Site other than through the interface that is provided by iapple-eg.com, unless you have specifically been permitted to do so in a separate written agreement signed by an authorized representative of iapple-eg.com;
  • Use Site for purposes that are not permitted by this Terms & Condition and against any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.


Base currency

  • All fees and rates in Egyptian Pounds may be shown in local currency based on the exchange rate.

Return Policy


  • Articles are accepted for return in case of any manufacturing defect if returned in an unused condition within 7 days from the date of delivery. Or 14 days and be in the same condition as the recipient
  •  You may return any article subject to our acceptance on the condition that it was not worn, damaged, resized, engraved or altered.
  •  On receipt of the product, our quality assurance department will review the condition and make a declaration of acceptance or non acceptance.
  •  On the basis of the declaration, we will inform you the status within 14 working days of receiving the product.
  •  On acceptance for product return, we will process your request for the refund within 14 working days.
  • Refunds on the purchases made with the credit card will only be credited to the same card. Please allow one month billing cycle in order for your credit card to appear.
  • International Shipping charges (for all items shipped outside Egypt) will be deducted for all returns based on the applicable shipping charges.


Items bought through Promotional offers are not eligible for return.


Call our Customer Service Department on +201004789144 or send a mail to info@iapple-eg.com Include all original packaging and collateral material.
Please provide at least the following information in your return request package.
  •  Online Order Number
  • Reason for Return
  •  Your contact details


Be sure to ship your item fully insured, and request a return receipt for confirmation that your shipment has reached its destination. Return shipment charges will be bear by the sender and will not be responsible for lost or damaged shipment Please note that returns without any of the above information, uninsured or improperly packaged may not be accepted.


Attention: i Apple. 3 Makhlof Dokki Square, Geza ,
Egypt Tel:
Following the above mentioned instructions will enable us to process your return effectively. If you have any questions about our return procedures, please contact us or call +201095174313. Please note that return shipment charges would have to be borne by the sender.


At checkout, we require the credit card Verification Value (CVV) code with every online purchase made with MasterCard and Visa Cards. The CIN is a 3 or 4 digits, numeric value is used to secure “card not present” transactions over the internet. This security feature is designed to protect you against consumer fraud. Your CVV number will not be stored or maintained on any of our systems and you will need to provide the number every time a purchase is made on www.iapple-eg.com

  • payment option


Credit Cards  accepts Visa and MasterCard.
 A secure way to buy online
Egyption Pound only in Egypt


We may verify the payment for some orders, to protect you from fraud and identity theft.
In this case we need to verify that you are the credit card owner and the correct shipping and order information are submitted.
The verification process may take place over the phone or fax. If your order requires verification, you will be informed by phone or email, so please enter the correct phone and email during the checkout, and keep them updated in your account information.
You may find this process unnecessary, but be sure that it is in place to protect you and us.


We accept cash payments and credit card (VISA and Mastercard) .


  • iapple-eg.com registration/order form does not ask users to enter any sensitive information. The user credit card information is required only during the payment process, for which the user is routed to the secure payment Gateway hosted by Bank CIB. iapple-eg.com does not store any credit card related information provided by the user during the payment process.